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AFTERCARE PLAN
Making sure you feel supported after your WIX website is complete.
I believe that building your website is just the beginning of our journey together. My commitment to your success extends far beyond the initial design and launch. That’s why I’m excited to introduce my new aftercare plan for all my existing clients, designed to provide ongoing support for all aspects of your business, ensuring you can maintain and optimise your operations with ease.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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Can Jack introduce me to other people in my industry?Absolutely, I can. I have a large network that spans right through CoWorking Devon, the Health and Wellness industry and JDC clients that would all love to connect. Im also well connected on LinkedIn - find me HERE.
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How long will it take Jack to deal with my queries?I'll have two windows spaced out within the working week where I will action any editable tasks. Any WhatsApp support will be dealt with promptly through chat.
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Will I get to publish my events on CoWorking Devon?By holding a live aftercare plan, you will gain access to host all your workshops and events on the CoWorking Devon website with a single newsletter feature per client when you subscribe.
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What exactly will Jack do as part of the Aftercare Plan?I'll edit and adjust what you have but won't I build anything new. I typically deal with WIX customer support, help you with adjustments for your staff, bookings, events, courses, website edits, connect you with other professionals and support you with any business growth queires you have regarding the website. It's all done through Loom video or WhatsApp chat. Anything larger scale like a page redesign requires additional cost.
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How long do I have to sign up for?There is no minimum contract period, just a month-to-month subscription auto-renewal so you can cancel any time you want—but this is your responsibility to cancel. Either do this yourself or just let me know.
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Can I not just do this myself?Yes! of course! That is ultimately my end goal. To help you become totally efficient so you can do this yourself, if you choose. If you'd rather I deal with all of this to give you more time to focus ON your business and not IN it - then I can help. Im also a WIX Partner so I can get to the bottom of customer service questions very quickly!
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How is my support provided?All support is given over WhatsApp or Loom through messages or recorded video. Any direct 1-2-1 sessions need to be booked and paid for separately.
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Ready to Get Started?Invest in your website’s success with my aftercare service. For just £75 per month, you can ensure your digital presence is always optimised and supported. This service provides the essential support to keep your business running smoothly, from technical assistance to business growth strategies. Contact me today to subscribe and take the next step in your entrepreneurial journey.
WHY AFTERCARE MATTERS
Many designers and agencies deliver a website and then step away, leaving clients to fend for themselves. I take a different approach because I understand that the real work begins after the launch. Ensuring your website remains effective and aligned with your business goals is crucial. That's where my aftercare service comes in.
WHAT YOU GET
For just £75 per month, you gain access to a range of support features designed to keep your website running smoothly:
WhatsApp Support: Message me anytime for quick answers and advice.
Loom Video Tutorials: Receive clear, step-by-step guidance on using WIX Studio Editor and WIX Dashboard features including services, bookings & price plans.
Business Growth Support: I’ll answer your questions, provide solutions, connect you with different professionals, and support you with any business growth queries you have regarding your website.
New Service Ideas: If you ever have new service ideas, I can help brainstorm and develop them with you.
Direct Action: I can either advise and support on your challenges or I can action the work too. I’ll use the time to action any basic website studio editor tasks so you don’t have to.
This service is not just about the time I spend on your website; it’s about providing the support you need, whenever you need it — whether business, website, automation, or resources support.
JOIN THE COMMUNITY
Beyond technical support, my aftercare service connects you with a network of professionals and opportunities to grow your business. You’ll have access to a community where I share resources, Loom videos, and networking events to help you thrive. You will also get the opportunity to list your events on CoWorking Devon's workshop page—all included within the subscription along with any event invites. Fancy hosting your own event? Fine, get a 10% members discount included too.
Digital Aftercare Plan
75£Every monthMonthly ongoing digital support, whether Studio, Dashboard or general Business Support.- WhatsApp chat
- Loom Videos
- Network opportunities
- CWD Workshop Listings
WHAT MY CLIENT'S SAY
"It's been a journey...and one that has been made all the more positive by Jack's continued support, patience, understanding, and a genuine willingness to truly understand my brand and my goals."
Liz Reddish
"From day one, Jack used his expertise to support me and has had the utmost patience and professionalism with me. I couldn’t have asked for a better outcome and have no hesitations in recommending him to other business owners."
Laura Farr
"I am so pleased and impressed with the results and cannot recommend his work highly enough. His support and guidance throughout the process made it a great experience and we are delighted to have appointed Jack as our chosen web site designer."
Jo Willcocks
"I am blessed to have found Jack at a pivotal moment in my entrepreneurial journey. As a single mum & entrepreneur, I was feeling burned-out and discouraged. I desperately needed support to vision, develop, and implement my projects, as I couldn’t generate momentum on my own."
Karin Paish
The Conversations.
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